What Good Facilities Management Culture Actually Looks Like
In facilities management, culture is not something you define in a workshop and put on the wall. Facilities management culture is what happens on a client site at six in the morning when the supervisor is not there. It is how a technician responds when something goes wrong and they could quietly move on. It […]
Wrong Hire Decision: The Real Cost of Keeping the Wrong Person Too Long
Most leaders can identify the exact moment they knew a hire was wrong. It is not always a dramatic failure. Sometimes it is a meeting where you noticed you were compensating for someone without thinking about it. Sometimes it is the absence of a conversation you realised you had stopped trying to have. Sometimes it […]